Welcome To Pnutso

Terms and Conditions

The following terms and conditions (“Draw Terms”) govern the terms and conditions of bundle draws (“Bundle Draw(s)”) organized by Peanuts for Electronics and Accessories LLC (“Pnutso”, “we”, “us”, “our”) and is related to their website (“Website”) and mobile app (“App”) (together the “Platform”).

Any party using the Platform and/or participating in a Bundle Draw (“User”, “You”, “Your”) agrees to be bound by these Draw Terms, as well as the user agreement (“User Agreement”) published on the Website.

If You do not agree to these Draw Terms, or any of its terms (including any amendments), then You should immediately cease using the Platform, and not enter any Bundle Draw.

Following are the terms and conditions: These Draw Terms are effective as of date of inception. We may amend these Draw Terms at any point in time without notice and the amendments will take effect once they have been displayed on the Platform.

You acknowledge and agree that it is solely Your responsibility to review these Draw Terms periodically to familiarize Yourself with any modifications.

Your continued use of the Platform and/or entry into Bundle Draws following any amendments shall be construed as acceptance of those amendments. Under no circumstances Pnutso can be held liable for any amendment carried out by them.

Bundle Draws will be approved by Dubai Economy (“DE”) and are in accordance with the Commercial Permit Guidebook (as such may be amended from time to time).

A valid permit number will be issued for each respective bundle. Where Bundles are being run from any other jurisdiction we operate from, Pnutso will obtain the necessary regulatory requirements and permits as stipulated by the law in such jurisdiction. The Bundle Draw is open to entrants over 18 years of age.

Only Users with a valid membership to the Platform (“Platform Member(s)”) that satisfies all the terms of the User Agreement are eligible to enter into our Bundle Draws.

Each product purchased (“Purchased Product”) from a bundle by a Platform Member is awarded a single complimentary ticket per Purchased Product to a specified Bundle Draw.

The platform member will have the option to collect the purchased product from a store of one of our partners or from our company headquarters; or choose a delivery service at an additional cost; Or donate the value of the product or the product itself to charitable works; and in this case, Pnutso has the right to direct the product or merchandise or all or some of its value to charitable work through our strategic partners in accordance with our policy and without referring to the user.

By clicking the donate button, the user waives any rights he or she may have regarding the value of the product or the way in which it will be handled by Pnutso. If a Platform Member wishes to collect the Purchased Product, they must visit our premises within 15 calendar days and present valid identification as may be required in our sole discretion. Pnutso may, at its sole discretion, allow an individual who has been given Power of Attorney (POA) by the Platform Member to collect the Product having presented the necessary identification.

Pnutso will evaluate such instances on a case-by-case basis and cannot guarantee that an individual with POA will be allowed to collect the Product on behalf of the Platform Member.

In the event, the Platform Member failed to collect the Purchased Product as per the timeline provided above, Pnutso will retain the ownership of the Purchased Product.

The Platform Member cannot claim the ownership of the Purchased Product after the lapse of 15 calendar days.

In the event, the Platform Member requests Pnutso to courier the Purchased Product at the given address, the Platform Member shall pay the applicable courier charges to Pnutso.

On receiving the courier charges from the Platform Member, Pnutso will courier the Purchased Product.

Platform Members cannot choose ticket numbers as they are generated only upon checkout and completion of purchase of the Purchased Product.

The Platform Members cannot file any against Pnutso with respect to the ticket numbers under any circumstances. Free tickets are computer-generated serial numbers with sequential numbers arranged as per the purchase of the associated products.

Platform members cannot choose ticket numbers as they are only generated upon logout and completion of the purchase of products related to the draw.

Purchased Product and the complimentary tickets awarded to Platform Members are neither refundable nor transferable and are owned solely and exclusively by the Platform Member to whom they are granted.

Bundle Draws shall occur in the presence of a regulatory representative from the Dubai Economic Department, thus are not subject to negotiation, interference, challenge, or argument by a Platform Member.

The draw date will be subject to the DED representative’s availability. Unless otherwise specified, the number of winners per Bundle Draw will always be 1 (one).

The number of winners per Bundle Draw will be equivalent to the number of Prizes per Bundle Draw and it's specified for every Bundle Draw on the bundle details page inside the app.

Pnutso may, at its sole discretion, award other complimentary prizes to the participants of specific Bundle Draws based on various factors.

The Maximum draw date indicated on the bundle box of each Bundle Draw is the maximum date within which the winner will be announced for that specific Bundle Draw. Pnutso retains the right to bring forward the draw date at any time.

The number of winners, date entry deadline, and prize award dates are all specified for every Bundle Draw in the app under the Bundle Details page.

The deadline to enter any Bundle Draw is prior to the sellout of all products within the specific Bundle Draw (offer), or prior to the closure of the Bundle Draw before the specified draw date.

Winners of Bundle Draws (“Winner(s)”) are selected by the regulatory representative of the Dubai Economic Department and winners shall be notified on the day the draw itself.

Pnutso shall have the right to announce the names of Winners in the local and regional press as well as on the Platform and our associated social (online) media profiles, unless You specifically advise us otherwise in writing.

All Platform Members consent to the use of their names in the event they are the Winner of any of the Bundle Draws.

This includes but is not limited to the use of their names in the local and regional press, on the Platform and on any social (online) media profile associated with Us.

Post notifying the Winner about winning the Bundle Draw on the day of the draw, an email will be sent to the registered email on the Platform detailing the next steps and how the winner can claim the prize.

All Platform Members consent that we have the right to use any and all digital records collected by us including, but not limited to, photos, videos, and call recordings, the Prize, the Bundle Draw, the winning phone call and the collection of the Prize, on the Platform and on any social (online) media profile associated with Us. These digital records may include imagery and/or voice recordings of the Winner/s and/or their name/s. In the event the Winner resides in the United Arab Emirates, then he/she must collect the Prize from our premises within 6 calendar months and present valid identification as may be required.

Pnutso may, at its sole discretion, allow an individual who has been given Power of Attorney (POA) from the winning account holder to collect the Prize having presented the necessary identification, Pnutso will evaluate such instances on a case-by-case basis and cannot guarantee that an individual with POA will be allowed to collect the Prize on behalf of the Platform Member.

Failure to collection of the Prize within the time mentioned above will result in transferring and returning the Prize back to Pnutso’s properties.

In the event that a Winner is not residing in the United Arab Emirates, we will either ship the Prize to the Winner by air or land in the case of smaller items (as we shall determine in our sole discretion), and if the prize is of a big size, the Prize shall be shipped to the Winner’s country of residence and the charges, customs fees, and clearance cost shall be paid by the Winner upon collecting the Prize from the port.

Accordingly, all local taxes, custom fees, and any other expenses of shipping and delivery at the port will be paid by the Winner.

Once a Prize is handed to/collected by the courier/handler for international delivery, it will be at the risk and responsibility of the Winner and we no longer hold claim nor responsibility for any damage/injury incurred in transit, or upon delivery.

All Prizes represented on our Platform, will be awarded as displayed. Minor changes, including but not limited to color, may occur, however, no major changes to specification, brand or value, will occur. Pnutso is not responsible for any bank charges, including but not limited to processing fees from Your local bank.

By entering the Bundle Draw, Winners confirm their agreement to take part in any associated publicity.

The participation in the Bundle Draw constitutes Winner’s consent to Pnutso and its agents use of Winner’s name, likeness, photograph, voice, opinion, and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. The Winner’s name will be announced publicly unless the winner requests in writing that they wish their name to be kept private.

If any Winner is subsequently found ineligible to participate in the Bundle Draw, we may at our sole discretion forfeit or reclaim the Prize or dispose of the same in such manner and to such person as we deem fit. Such as but not limited to USING FAKE BANK CARDS All such decisions will be in line with DED regulations as well as UAE Law.

Winners are responsible for any and all tax liabilities where applicable including domestic and international taxes and deposit charges. We will not be responsible for arranging insurance cost, including travel insurance, medical insurance, transport expenses, meal expenses, or any expenses of a personal nature, in the collection of the Prize unless otherwise stated. We are not responsible for the inability of any Winner to utilize the Prize, for any reason whatsoever, including but not limited to non-issuance of a visa for traveling or any other reasons.

We will not be responsible for any claims, damages, or expenses of any nature whatsoever for any loss, illness, bodily injury, including death, of or to any Winner and/or any third party during and/or in course of usage of any Prize or due to any defects in any Prize.

In case our domestic courier reported any incident of failure of delivery to the user’s address ( unavailable recipient) the user will be charged for the returning fees and the item will be available ONLY for pick up at our offices.

By receipt of any prize, the Winner agrees to release and hold harmless Pnutso and their respective subsidiary, and affiliate companies, supplies, distributors, and advertising/promotion agencies, as well as each such company's officers, directors, employees, and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death, or damage to or loss of property, arising out of participation in the Bundle Draw or receipt, use, or misuse of any Prize.

Apple is not a sponsor or involved in the activity related to any contest, sweepstakes or raffles that will be conducted in the APP in any manner. Pnutso reserves the right to cancel the Bundle Draw or amend these terms and conditions at any time, without prior notice.